• Travel Support

    Carry on experiencing the world, without slowing, without stopping, with Visa.


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Lost your Visa card?
In New Zealand, call 0800 44 3019.
When overseas, call +1 303 967 1090 toll-free*.

No matter where you are in the world, Visa’s Global Customer Assistance Services (GCAS) representatives can provide multilingual assistance 24 hours a day, 365 days a year. GCAS can help you block your Visa card within 30 minutes once it has been reported stolen or lost, protecting you against fraudulent transactions. GCAS can also provide emergency cash and Visa card replacement services wherever you are in the world.

*Calls are toll-free through the local operator. Calls made through mobile phone networks may incur additional charges.
Find a local toll-free number
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