Concierge Service


We always do our best to take care of you. Want to hire a private yacht in Fiji? Not a problem, it’s done. Need tickets to a show in Sydney? They’ll be waiting for you at the door. How about a new restaurant just down the road? We know the perfect one. All it takes is a phone call or a click of the mouse, anytime anywhere in the world. Visa’s concierge service is available to Platinum and Signature cardholders.

To contact your concierge service, simply call 1800 639 607 in Australia or 0508 600 100 in New Zealand.

ANZ customers should call 1300 580 765.

NAB customers should call 1300 730 213 and select Option 2 to be directed to Concierge Service.

Westpac customers should call 1300 859 100.

For other contact numbers in other countries and languages, click here. If one is not listed for where you are you can Collect Call the Visa Platinum Contact Centre on +1 77 3360 5319 through the international operator.